OnPoint: Building Equity Competency Across an Entire Organization
A year-long custom training series that moved 20-30 staff members each quarter from equity awareness to confident, aligned action.
Year-Long Equity Training Series for Financial Services Teams
OnPoint Community Credit Union partnered with us to address bias and racism in financial institutions through custom quarterly training. Co-designed with OnPoint leadership, we delivered virtual sessions three times per year to staff cohorts, covering the history of discriminatory lending practices, unconscious bias in member services, and inclusive financial access. Each session built practical skills for recognizing and interrupting bias in daily operations. The consistent quarterly format created shared language, increased staff confidence in equity conversations, and embedded inclusive practices across the organization—demonstrating how sustained partnership drives measurable culture change in financial services.
Measurable Results: Increased Confidence, Embedded Equity Practices
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Staff confidence in equity conversations increased significantly.
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Teams developed shared language for addressing bias in lending and member services.
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Employees proactively applied learning to real scenarios.
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Leadership observed measurable shifts in decision-making.
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Equity became embedded in daily operations, not treated separately.
What Happens When Equity Training Actually Works
Six months in, staff who once avoided discussing bias were confidently addressing discriminatory patterns in lending decisions. Teams requested deeper exploration of redlining's legacy on members they serve. Leadership noticed equity was shaping decisions without prompting. Employees redesigned services to remove barriers for underserved communities. The real shift? Staff stopped asking "do we have to?" and started asking "how do we go deeper?" This is what's possible when training is designed for your industry, delivered consistently, and built for real application—not compliance checkboxes.
Client Testimonials
Construct the Present has an exceptional ability to hold space for large, complex conversations. Their team facilitated an engaging and honest session with over 100 of our staff, creating an environment where people felt both challenged and supported. Their skill in navigating difficult topics with clarity and care is unmatched.
— Portland Trailblazers
We knew we needed to take our commitment to Diversity, Equity, and Inclusion from the realm of the abstract, "of course we believe in Diversity, Equity, and Inclusion; we live it daily" to real and concrete actions that will allow us to keep our commitment to Diversity, Equity, and Inclusion at the heart of our work. [Construct the Present's] work with our staff, youth, and Board was phenomenal and helped people lean into the work and feel confident in the direction that we are going, seeing how this work, even if uncomfortable, will help Elevate Oregon thrive.
— Elevate Oregon
We hired Construct the Present to help our managers and supervisors explore the concepts of whiteness in supervision and white supremacy culture in the workplace. They listened carefully to our needs, and developed a curriculum that was engaging, thought provoking and informative. Our managers commented that this was one of the best equity trainings they've been exposed to as a supervisor, and helped set them at ease with such a heavy topic. I would gladly engage with Construct the Present for future training initiatives!
— Multnomah County Work with Us
Every team is different. The best way to know if we're the right fit is a conversation about what your team is navigating. We'll discuss your team's dynamics, what's working and what's not, what you've tried, and what success looks like. Then we'll recommend an approach—workshop series, retreat, alignment session, or reflective practice.